Privacy Policy

We collect: (1) personal identification information you provide directly, such as name, email address, phone number, and company name; (2) payment information processed securely via Stripe (PCI-DSS Level 1 certified) — we do not store your full card numbers; (3) technical data including IP addresses, browser type, device information, and usage statistics; and (4) communications you send us, including support inquiries.

We use your information to: provide, operate, and maintain our services; process and complete transactions; send transactional emails including order confirmations and invoices; provide customer support and respond to inquiries; send service updates and security alerts; improve and develop our services; comply with legal obligations; and detect and prevent fraudulent or unauthorized activity.

All payment processing is performed by Stripe, Inc., a third-party payment service provider certified to PCI-DSS Level 1. We do not store, process, or transmit your full credit card numbers on our servers. Your payment information is encrypted and transmitted directly to Stripe. By making a payment, you also agree to Stripe's Terms of Service and Privacy Policy available at stripe.com/privacy.

We do not sell or rent your personal data to third parties. We may share your information with: (1) service providers who assist in operating our services, including Stripe for payment processing and cloud hosting providers; (2) legal authorities if required by law, court order, or government regulation; and (3) successors in the event of a merger, acquisition, or sale of our business assets, with prior notice to you.

We retain your personal data for as long as necessary to provide our services and fulfill the purposes in this policy, and as required by applicable law. Financial records and transaction histories are retained for a minimum of 5 years as required under Singapore law. You may request deletion of your account and personal data at any time, subject to mandatory legal retention requirements.

Under Singapore's Personal Data Protection Act 2012, you have the right to: (1) access your personal data we hold; (2) correct inaccurate or incomplete personal data; (3) withdraw consent to collection and use of your data, subject to legal or contractual restrictions; and (4) lodge a complaint with Singapore's Personal Data Protection Commission (PDPC) at pdpc.gov.sg.

Your personal data may be transferred to and processed in countries outside Singapore where our service providers operate. We ensure all international transfers comply with PDPA requirements by implementing appropriate contractual safeguards and only engaging service providers with adequate data protection standards.

We use cookies and similar tracking technologies to enhance your experience on our website. Essential cookies are required for website functionality. Analytics cookies help us understand how visitors use our site. You can manage cookie preferences through your browser settings. For full details, please see our Cookie Policy.